Terms and Conditions mitr77 – Malaysia Casino Platform Usage Policy

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website, mobile app and all services provided by mitr77 (collectively referred to as the "Platform"). By accessing or using the mitr77 Platform, you expressly agree to be bound by these Terms, along with the Privacy Policy and all other policies published by mitr77 from time to time.

If you do not agree with any part of these Terms, you are not permitted to use the mitr77 Platform. Your continued use of the Platform following any changes to these Terms constitutes your acceptance of those changes.

2 Member Eligibility

To register and use the mitr77 Platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Has full legal capacity to enter into a binding agreement.
• Not prohibited from participating in online gambling activities under the local laws applicable to you.
• Registers in their own name and not on behalf of any third party.
• Have never been suspended or banned from using the mitr77 Platform previously.

Mitr77 reserves the right to request proof of age at any time, and any account found to belong to an underage individual will be suspended immediately with all balances and wins forfeited.

3 Account Registration

Each individual is only permitted to have one (1) active account at mitr77. Opening multiple accounts by the same individual — whether using different names, email addresses, phone numbers, IP addresses or payment methods — is strictly prohibited and will result in all associated accounts being suspended without notice.

During registration, you are required to provide accurate, truthful and complete information, including your full name, date of birth, active email address and valid mobile number. You are responsible for keeping your account information up to date. mitr77 is not liable for any losses arising from inaccurate or outdated account information.

Account Security

You are fully responsible for all activities that occur within your account. Your password must be kept secure and must not be shared with anyone. mitr77 will never request your password via email, live chat, or any other channel. If you suspect your account has been accessed without authorization, please contact our support team immediately.

4 Deposits & Withdrawals

Mitr77 accepts deposits via a range of valid payment methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay and supported cryptocurrencies. All deposits must be made using a payment method registered in the name of the same member.

Transaction Type	Processing Time	Minimum Limit
Deposit (FPX / DuitNow)	Instant	RM 20
Deposit (e-Wallet)	Instant	RM 10
Withdrawal (bank account)	15 – 30 minutes	RM 50
Withdrawal (crypto)	Up to 1 hour	Equivalent to RM 50

All withdrawal requests are subject to security checks and KYC verification. mitr77 reserves the right to request additional supporting documents before approving any withdrawal. Withdrawals will only be processed to the same account or payment method used for the deposit, to ensure the security of your funds.

Mitr77 does not charge any processing fees for standard deposits or withdrawals. However, third-party payment service providers may impose their own charges, which are beyond mitr77's control.

5 Bonuses & Promotions

Mitr77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, reload offers and exclusive VIP deals. Each bonus is subject to its own terms and wagering requirements as stated in the specific promotion's terms.

General Bonus Terms

• Bonuses may only be claimed once per promotion unless otherwise stated.
• Wagering requirements must be met before any bonus-related winnings can be withdrawn.
• Games that contribute toward wagering requirements may vary by promotion — please refer to each promotion's individual terms.
• Mitr77 reserves the right to void bonuses and any associated wins if bonus terms are found to have been violated or abused.
• Opening multiple accounts solely to claim bonuses repeatedly is strictly prohibited and will result in the suspension of all accounts involved.

6 Game Rules

All games offered at mitr77 — including slots, live casino, baccarat, blackjack and roulette — have their own rules that all players must follow. Game results are final and cannot be disputed unless there is clear evidence of a technical failure verifiable by mitr77.

Mitr77 uses a certified Random Number Generator (RNG) that has been independently audited to ensure the fairness of every game. The RTP (Return to Player) value for each game is available for members' reference. In the event of a technical disruption or system failure during an active game, mitr77 reserves the right to void the round and return the bet to the player's account.

7 Prohibited Activities

The following activities are strictly prohibited on the mitr77 Platform and may result in immediate account suspension, forfeiture of funds, and possible legal action:

• Money laundering — using the mitr77 Platform as a means to transfer or conceal illicit funds.
• Payment fraud — using another person's credit card or bank account without authorisation.
• Use of automated software — using bots, automated scripts or any third-party software to gain an unfair advantage in games.
• Unauthorized collusion — colluding secretly with other players to undermine the integrity of live casino games.
• Technical exploitation — exploiting technical glitches, system bugs or display errors to obtain illegitimate wins.
• Bonus abuse — opening multiple accounts or using dishonest methods to repeatedly claim bonuses.

8 Privacy & Data Protection

Mitr77 takes the protection of your personal data seriously. All information you provide during registration and use of the Platform is collected, stored and processed in accordance with mitr77's Privacy Policy, which complies with international data protection standards. Your data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent unless required by law.

For detailed information on how we handle your personal data, please refer to our Privacy Policy mitr77.

9 Account Suspension & Closure

Mitr77 reserves the right to suspend or close any member account without prior notice if there is reasonable cause to believe that a breach of these Terms, fraudulent activity, money laundering or a threat to Platform security has occurred.

Members who wish to voluntarily close their account may do so by contacting the mitr77 customer support team via live chat. All eligible balances will be processed for withdrawal, subject to the resolution of any ongoing investigations and the fulfillment of all applicable wagering requirements.

10 Liability Limits

Mitr77 is not liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use the Platform, including but not limited to financial losses, business disruption or data loss.

The mitr77 Platform is provided "as is" and mitr77 makes no guarantee that its services will be entirely free from interruptions or errors. mitr77's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the thirty (30) days preceding the arising of the claim.

11 Responsible Gaming

Mitr77 is committed to promoting responsible gaming and the well-being of its members. We provide a range of self-control tools accessible directly from your account settings:

• Self-configurable daily, weekly, and monthly deposit limits.
• Option to take a self-exclusion break from the Platform for 24 hours, 7 days, 30 days, or permanently.
• Access to professional help resources and counseling for gambling dependency issues.

For more information and responsible gaming guidelines, please visit the Responsible Gaming page.

12 Terms Amendment

Mitr77 reserves the right to amend, update or replace any part of these Terms at any time at our sole discretion. Any material changes will be communicated to members via their registered email or through a notice published on the mitr77 website at least seven (7) days before the changes take effect.

Continued use of the Platform after any amendments take effect constitutes your acceptance of the revised terms. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable version.

If you have any questions regarding these Terms and Conditions, please contact the mitr77 customer support team, available to assist you at any time via live chat on our Platform.